We all have a responsibility for ensuring social distancing is maintained between everyone whilst at El Pulpo. Existing government guidelines on Social Distancing are: 2m or 1m with risk mitigation.
Mitigating actions which El Pulpo will adhere to include:
Increased hand washing or hand sanitising and surface cleaning particularly in high foot fall areas or common touch points.
Keeping activity as short as possible.
Using back to back or side to side working rather than face to face wherever possible.
Reducing the number of people each person has contact with by using fixed teams or partnering.
Bar service will NOT be available.
Customers should remain at their allotted table at all times (other than toilet/smoking break) and will be served both food and drink at their table.
Clean all touch surfaces between customer which will include chairs and tables using anti bac spray and disposable anti bac wipes.
Minimise contact between staff and customers
All tables to be served by the same member of staff to cut down on contact.
All customers to be given a postcard to record a contact name and telephone number to assist the Test and Trace service when presented with their bill.
Customers to exit via the back door at busy times so as to avoid customers and staff passing more often than absolutely necessary.
Keep doors and windows open as far as possible to reduce hand contact points and increase ventilation in all areas including toilets.
Encourage the use of hand sanitising before entering toilets.
Toilets will be cleaned more often paying particular attention to common touch points.
Tables will be left bear until customers are ready to be seated.